Care, Shipping & Everything Else
Your Questions, Answered
Everything you need to know about your Voncy's products — care, shipping, and delivery.
Soap Care
Getting the Most from Your Bar
🛁
Use a Soap Dish
Always store your bar on a well-draining dish. This keeps it from sitting in water and extends bar life significantly.
💧
Keep It Dry
Allow your bar to dry completely between uses. Avoid leaving it in a wet shower caddy or puddles.
✂️
Cut Larger Bars
If your bar is large, cut it in half. Use one piece and store the other in a cool, dry place.
🌡️
Avoid Heat
Keep soaps away from direct sunlight and extreme heat, which can cause oils to oxidize.
Fulfillment Options
How We Get It to You
| Method | Cost | Timing | Details |
|---|---|---|---|
| 📦 Standard Shipping | $5.99 | 3–5 business days | Nationwide. Free over $45. |
| 🚀 Priority Shipping | $12.99 | 1–2 business days | Nationwide. |
| 🚗 Local Delivery | $3.00 | Same/next day | Within 10 miles. |
| 🛍️ Local Pickup | FREE | Flexible | By appointment. |
| 🤝 Group Pickup | FREE | Flexible | Coordinate via contact form. |
FAQ
Frequently Asked Questions
How long does a bar of soap last?+
With proper care (dry storage between uses), a Voncy's bar typically lasts 4–6 weeks for daily use.
Do you offer free shipping?+
Yes! Orders over $45 qualify for free standard shipping nationwide. Local pickup is always free.
Can I place a custom order?+
Absolutely. Contact us through the Contact page with your scent preferences, skin type, and quantity.
Are your soaps safe for sensitive skin?+
Our soaps use clean, skin-safe ingredients. We recommend patch-testing if you have known sensitivities.
How does local delivery work?+
Select local delivery at checkout. We deliver within 10 miles — usually within 24–48 hours.
What is group/combo pickup?+
If you and friends want to place separate orders and pick up together, just mention it at checkout and we'll coordinate.
How should I store my soap?+
Use a well-draining soap dish and keep it away from standing water. A dry bar lasts much longer!
Still have questions?
We'd love to hear from you.
Contact Us